Now Hiring: Fabric Shop Customer Service Expert

The Cloth Shop is a small fabric store located on Granville Island, specializing in beautiful, quality quilting fabrics and kits. The Cloth Shop has been in operation for over 40 years and has recently changed ownership. It’s an exciting time to join our team as we move into the next iteration of The Cloth Shop. Surround yourself with beautiful fabrics and the absolute BEST customers!

Basic Tasks:

  • Greet and assist customers with fabric selection in a friendly and knowledgeable manner.
  • Cut, prepare, and package online orders.
  • Cut, fold, and package fabric bundles and kits.
  • Help create in-store displays.
  • Complete light cleaning duties.
  • Other administrative duties, as required.


  • Customer service experience.
  • Sewing experience.
  • Teamwork approach, flexibility, and ability to work independently.
  • Attention to detail, organized.
  • Community-minded, friendly, and knowledgeable.
  • Self-starter, task oriented.
  • Communicates well.
  • Comfortable working with iPad, Mac, Google Suite (Gmail, Sheets, Docs).


  • Leadership skills and/or experience.
  • Experience with Shopify and/or e-commerce platforms.


  • Work in the vibrant, creative, and inspiring community of Granville Island.
  • Join a community with the BEST customers and meet people from all over the world
  • Play with colour and fabrics in an inspiring environment.
  • Staff discount on fabrics and supplies.
  • Flexible schedule.


  • 14 to 35 hours per week
  • Must have some weekend availability.


  • To be discussed based on skills and experience.

How to Apply


Posted March 28, 2024.